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Androscoggin Home Healthcare + Hospice
Lewiston, ME | Full Time
$33k-40k (estimate)
8 Months Ago
Simard and Sons
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Simard and Sons
Lewiston, ME | Full Time
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Covenant Health
Lewiston, ME | Full Time
$41k-55k (estimate)
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Aire Serv of Lewiston
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Lewiston, ME | Full Time
$37k-48k (estimate)
3 Months Ago
State of Maine Judicial Branch
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Polymer Laboratories & Solutions, LLC
Lewiston, ME | Full Time
$84k-113k (estimate)
1 Week Ago
Patient Services Representative
$33k-40k (estimate)
Full Time | Skilled Nursing Services & Residential Care 8 Months Ago
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Androscoggin Home Healthcare + Hospice is Hiring a Patient Services Representative Near Lewiston, ME

Being a part of the team at Androscoggin Home Healthcare Hospice is more than just "fitting in", it is a sense of belonging to a community with people and purpose that make us feel connected. As we grow our Androscoggin family, we want you to experience respect and value for the talents you bring to our team and our mission. It's all about doing something together that makes belonging matter.

Individually we are unique, with our own histories beliefs, cultures and aspirations. Collectively we are a strong, talented and extraordinary group of professionals with a common purpose: To grow and thrive as individuals while working together to improve the quality of life for those in our service. We strive to be the very best version of ourselves and rely on our colleagues to do the same. We support one another. We celebrate achievements. We focus on our mission in the communities we serve.

Sign on Bonus! $500!!

PRIMARY PURPOSE: The Patient Service Representative (PSR) engages and collaborates with Referral Partners to secure all required information and documentation to allow for timely coordination and delivery of services to patients referred to Androscoggin. Additionally, the PSR functions as a Subject Matter Expert (SME) on policies, procedures, and requirements for all Androscoggin service lines, including Home Care; Hospice Care; Palliative Care; Virtual Health; Transitional and Community Care; and other programs necessary to help patients achieve their home healthcare goals. The PSR will effectively leverage all available resources to help our customers understand and navigate the referral process by assisting customers telephonically, electronically, or by other organization-approved means. The PSR will collect, enter, and update patient information in our Electronic Medical Record database; coordinate with appropriate departments to schedule patient appointments; and perform other functions as assigned.

EXPERIENCE: 1-2 years nursing experience in the community health setting preferred; basic computer knowledge, data entry experience required. Working knowledge of medical terminology and health insurance authorization processing preferred. Ability to serve internal and external customers in a fast-paced multi-task environment.

SCHEDULE: Weekend rotations, one per month, rotating holidays

Job Summary

JOB TYPE

Full Time

INDUSTRY

Skilled Nursing Services & Residential Care

SALARY

$33k-40k (estimate)

POST DATE

09/15/2023

EXPIRATION DATE

07/17/2024

WEBSITE

androscoggin.org

HEADQUARTERS

AUBURN, ME

SIZE

200 - 500

FOUNDED

1966

TYPE

Private

CEO

PATTY THEBERGE

REVENUE

$10M - $50M

INDUSTRY

Skilled Nursing Services & Residential Care

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The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Services Representative job description and responsibilities

The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat

02/28/2022: Vallejo, CA

Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.

02/15/2022: Kennewick, WA

Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.

03/07/2022: Saint Cloud, MN

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

12/16/2021: Fort Wayne, IN

This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.

02/11/2022: Troy, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Services Representative jobs

Representatives must use quality customer service techniques to ensure patient needs are met.

01/25/2022: Johnstown, PA

Some patient services representative roles require additional training.

12/23/2021: Lebanon, PA

Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.

12/21/2021: Lawrence, MA

Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.

02/16/2022: Stockton, CA

Must exercise empathy and respect to provide excellent customer service for patients.

12/21/2021: Omaha, NE

Step 3: View the best colleges and universities for Patient Services Representative.

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